🏢 750+ shops & garages
🔧 50 000+ repairs/month
🕐 Since 2015

Your shop is earning less than it could

CARBOOK helps you earn more with the bays and mechanics you already have: upsell extra jobs, boost your margin, and speed up every repair.

Up to 120-point inspection checklist — customers approve more work on their own
Best supplier price and automatic markups by parts group
Repair estimates in 5–8 minutes instead of 30
Downtime-free scheduler — more cars per day on the same bays
After implementation:
+35%
higher average order value
+25%
workshop throughput
−20%
less downtime
Based on internal analysis of 750+ implementations. Results vary by workshop and are not guaranteed.
🔔
JD
Manager Dashboard
Key Metrics
Sales
Workload
Funnel
Finances
Benchmarking
Revenue for period
$12 480
Ø order: $158 · RFR: 1.8
▲ +12%
Completed repairs
79
New cl.: 12 (15%) · Declined: 1
▲ +8%
Cash & accounts
$14 350
Cash: $14 350
● stable
Profit
$1 980
Margin: 85% · Rate/hr: $85
▲ +15%
TOP-5 SERVICES THIS WEEK
ServiceQtyAmount
Oil & filter change23$1 150
Suspension diagnostics18$900
Brake pad replacement14$2 100
Shock absorber replacement9$2 700
Computer diagnostics8$400
REVENUE BREAKDOWN
$12K week
Labor — 64%
Parts — 28%
Other — 8%
Work order #4521 approved Customer confirmed via SMS
📦
Parts arrived Omega — 4 items

Leakage Points Eating Your Auto Repair Profits

If any of these scenarios match your workshop, CARBOOK ERP fixes them systematically

Your real margin — flying blind

Discounts and write-offs done by gut feeling — the real profit on an order only shows up at the end of the month.

Gap between real and target markup: 3–5%
Automatic markups by parts group

Hidden jobs slip through

A customer comes in for an oil change and drives off — the worn brake pads go unnoticed, because without an inspection no one sees them.

$80–$150 in missed revenue per car
120-point inspection checklist + photos for the customer

Mechanics' work — out of sight

Who's doing what, and how long it takes — you can't see it at a glance. Payroll is calculated by hand every month and turns into an argument.

12–16 hrs/mo on manual payroll
Per-mechanic KPIs + automatic payroll

Repeat visits go untracked

Without service reminders, some customers simply don't come back next time — and winning them back is cheaper than acquiring new ones.

~6% of revenue lost to missing reminders
Service history log + automatic maintenance reminders

Proven Numbers, Not Empty Promises

Real auto repair shops running on CARBOOK ERP. Here is how their automotive business transformed.

Oleksandr Litenko
Oleksandr Litenko
"Svitla" Auto Repair, Kyiv
Before
Chaos
Paper notebooks, zero workflow tracking
After
System
Automated shop workflows & metrics

“When we integrated CARBOOK, certain things completely blew us away. Automated customer SMS alerts brought a level of streamlined operations we didn’t expect. If you don't track your shop this way, you're just running a hobby garage.”

Dana Tomyshch
Dana Tomyshch
PRO.CTO.UA, Uzhhorod
Before
Issues
Technical bottlenecks with no answers
After
Support
Dedicated expert team always on call

“The CARBOOK implementation specialists provide top-tier, reliable technical support and iron out any operational questions instantly. It is an absolute pleasure working with a team that actually understands the auto repair industry.”

Oleg
Oleg
"AutoDrug" Service, 3-bay shop
Before
Doubts
"Do I really need an ERP for just 3 service bays?"
After 6 Mos.
Success
"100% data-driven clarity!"

“I watched CARBOOK at industry events for two years, hesitating to pull the trigger. Once I got a closer look at the platform, all doubts vanished. I want to specifically highlight their proactive client onboarding and support.”

Tetiana
Tetiana
StarGarage
Before
Manual
Hours flagged and payroll calculated by hand
After
Auto
Set up your flat-rate rules and relax

“Hands down, one of the most intuitive automotive CRMs on the market. It completely eliminates payroll headaches — you set up your commission structures once and let the live reporting do the rest. Automated SMS follow-ups have drastically boosted our retention.”

Explore More Success Stories & Cases

Join 750+ auto repair shops that trust CARBOOK for their daily operations.

Earn more from what you already have

Three levers that work with your existing resources: a bigger ticket, a better margin, and more cars per day.

Bigger ticket

Nothing slips through

Express diagnostics and passenger-car chassis inspection reveal a vehicle's real condition with a checklist of up to 120 points. The service advisor sends the customer photos of the issues, gets the work approved in two clicks — and the order now captures what used to get lost.

+$80–$150 in extra revenue from every car
Diagnostics · Fluids
Diagnostic options in CARBOOK
Better margin on parts

The best price — on a single screen

Your parts specialist sees every supplier's offer side by side and instantly picks the best one, while automatic invoice import saves up to 30 hours a month. The system applies different markups by parts group on its own — recovering the 3–5% of margin that gets lost in manual pricing.

+3–5% margin that was leaking out manually
Suppliers · C17011
Parts selection in CARBOOK
More visits

No idle bays

A clear scheduler shows your bay workload in advance — cars replace one another with no gaps. The same bays handle noticeably more cars per day, and estimating each repair takes 5–8 minutes instead of 25–30.

+10–15% cars/day on the same bays
Daily bay workload
Scheduler in CARBOOK

Customers come back on their own

20–40% of customers don't return within a year — often simply because they were forgotten. Yet winning a customer back is 5–7 times cheaper than finding a new one.

Recommendations + service history

Bring customers back and fill your bays

The system records the work a customer put off for later — some come back on their own when the time comes. Their vehicle history and maintenance reminders live on the customer's phone, so they come right back to you. And when bays sit idle in the off-season, the advisor pulls up the list of recommendations and reaches out.

Less downtime in the off-season, more repeat visits
Notifications and the digital service history, booking a shop visit via the Telegram bot in CARBOOK

Order on the inside — and the full picture from above

While you earn more and bring customers back, CARBOOK keeps the core processes running behind the scenes.

Payroll and accounting

No arguments, no manual math

Mechanics' pay is calculated automatically by your rules. Receivables, payables, and stock balances — all at a glance. The complex math (FIFO, balances, taxes) — under the hood.

Real-time control

The numbers now, not at month's end

Revenue, costs, margin on every work order, and mechanic KPIs — right now. And benchmarks show how your ticket and labor-hour rate compare to other shops.

Your data is protected: all information is stored centrally in offshore cloud storage — a departing employee can't take it, and a burned-out server won't lose it.

FEATURES

Everything for your shop and parts store — in one piece of software

Every team member gets their own toolkit. Pick a role and see exactly what CARBOOK does for you.

Service Advisor

Checks in vehicles, guides the customer, and manages bay workload

Scheduler

Visual bay scheduling by lifts and mechanics. Customers book through your website or call — all in one system.

CRM & messaging

Customer approvals via SMS, tasks and reminders. Customers feel a new level of service.

Mechanic

Inspects vehicles, logs jobs, and closes them right on the shop floor

Vehicle inspection

Step-by-step vehicle inspection with photos and checklists. Every issue is logged on the card and flows into the service book.

Voice diagnostics

Dictate issues by voice — no gloves or keyboard. The system enters the notes into the order on its own.

Shop floor — start and finish jobs

Start and finish jobs in one tap. Precise timing on every operation and a transparent view of the mechanic's workload.

Parts Specialist

Sources, orders, and stores parts without the chaos

Parts

Parts lookup by VIN + catalogs TecDoc. Quickly find alternatives and prices for a specific vehicle.

Suppliers

Ordering via API from 7+ distributors. Automatic invoice import, with no manual entry.

Inventory management

Reservations, FIFO, bin locations. Full inventory management and customer parts storage. Know where every part is.

Accountant

Journal entries, general ledger, balance sheet.

POS & fiscal registers

Integration with fiscal registers Checkbox, Vchasno, Cashdesk, and POS terminals. One-click fiscalization.

VAT

VAT and taxes, journal entries, general ledger. Everything is calculated automatically by your rules.

Accounting

Receivables, payables, balances — all at a glance. The complex math under the hood.

Manager

Sees the money, the people, and the numbers in real time

Your own website

A ready-made website of your own with online booking — collect reviews and add widgets in 1 day.

Payroll & scheduling

Payroll calculation rules, crews, job timing and service packages, timesheets. No arguments.

Reports & KPIs

Operational P&L, reports and KPIs by mechanic, profit margins. All in real time.

Order parts from suppliers right inside CARBOOK

API integrations with suppliers, telephony, fiscal registers, and other services — all working inside CARBOOK

Parts suppliers
Omega
BusMarket
Avtotechnics
Inter Cars
Elit
Vesna
AUTONOVA-D
Unik Trade
Omega
BusMarket
Avtotechnics
Inter Cars
Elit
Vesna
AUTONOVA-D
Unik Trade
Telephony
Binotel
Ringostat
Vodafone SMS
ALPHASMS
POS & fiscalization
Checkbox
Vchasno.Kasa
Cash Desk
Services
Vehicle Registry (EDRTZ)
VIN diagrams
TecDoc

From $20/mo — Pays for Itself within the First Week

Transparent billing. Choose a quarterly plan or save more with an annual subscription. Invoiced in UAH aligned with the current exchange rate.

Learn more about pricing and service packages

Choose the right plan for full control and automation of your auto repair shop.

The Automotive Experts Who Will Assist You Personally

Vitaliy Petrenko - Head of Sales and Implementation at CARBOOK
Vitaliy Petrenko
Head of Department
Svyatoslav Kurinnyy - Dedicated Account Executive at CARBOOK
Svyatoslav Kurinnyy
Dedicated Account Executive
Oleg Ershov - Shop Onboarding & Implementation Specialist
Oleg Ershov
Implementation Specialist
Bohdan Grygoryev - Dedicated Account Executive at CARBOOK
Bohdan Hryhoriev
Dedicated Account Executive
Yevhen
Yevhen Karchevsky
Dedicated Account Executive

Why Auto Repair Shop Owners Choose CARBOOK

6 key reasons that make your automotive business more profitable and easier to manage

Data Security

Security

All data is hosted on secure cloud servers. Automatic real-time backups and multi-level encryption protection.

Read more
Workflow Order and Scalability

Order & Scalability

No matter how many service locations or repair bays you manage — everything easily scales to fit your business.

Read more
Business Control and Profit

Control & Profit

Clear financial dashboards and live reports show exactly where revenue leaks and how to fix it instantly.

Read more
Customer Service Excellence

Customer Service

Amaze your clients with next-level automotive CRM workflows, instant notifications, and transparency.

Read more
Cloud Freedom and Mobility

Mobility & Freedom

Manage your shop from any device: PC, smartphone, or tablet. All you need is a live internet connection.

Read more →
Automotive Database Knowledge

Industry Knowledge

Leverage the expertise of hundreds of shops: built-in labor guides, labor times, and ready-to-use repair packages.

Read more

From Request to Live Operations — In Just 1 Week

We guide you hand-in-hand through every phase of deployment. Seamless data migration from legacy systems, Excel spreadsheets, or any older software.

1

Discovery & Alignment

We connect over a quick call to audit your current business model and demonstrate exactly how CARBOOK ERP solves your specific operational bottlenecks.

2

Live Tailored Demo

A live, screen-share demonstration mapped to your actual shop workflows. Get immediate sandbox access to test-drive the software on your own.

3

Data Migration & Setup

Our migration specialists safely import your databases, configure custom labor rate guides, parts matrices, and distributor API integrations.

4

Team Training & Go-Live

We provide hands-on onboarding for every service advisor and technician. A dedicated account implementation manager stays with you post-launch.

Not Ready for a Live Demo? Start Here:

Free implementation blueprint for auto repair shop owners: how to prepare for a migration to new automotive software without losing a single line of data.

  • Critical data formatting needed before executing software migration
  • How to seamlessly migrate from legacy management systems without shop downtime
  • Checklist of core shop workflows that you should automate first
View Implementation Guide →

Ready to See How CARBOOK Drives Efficiency in Your Shop?

Schedule a free, live product tour tailored to your specific auto repair or parts retail operations. No commitment required. Just 30 minutes to discover if we are the right software for your automotive business.

Frequently Asked Questions about CARBOOK

CARBOOK is a specialized CRM and ERP system for auto repair shops and auto parts stores. The platform is used by over 750 workshops processing 50,000+ repairs per month. CARBOOK combines CRM for customer management, ERP for accounting, spare parts inventory, work order scheduling, and VIN diagnostics in a single interface.

It is the only platform that publishes live auto business statistics — average invoice, labor rate, and mechanic wages by region — data unavailable from any competitor. That is why CARBOOK is considered one of the market leaders in workshop management software.

CARBOOK is an all-in-one solution built specifically for auto repair shops. Unlike generic platforms, CARBOOK offers powerful unique modules:

  • VIN diagnostics and automatic spare parts selection
  • Active vehicle intake with photo and video documentation
  • Interactive chassis diagnostics
  • Direct integrations with parts suppliers (Inter Cars and others)
  • Accurate labor hour calculation

The system combines CRM, inventory, accounting, scheduling, and analytics in one interface, significantly increasing average invoice value and reducing downtime.

CARBOOK is a great fit for workshops of any size, including small shops. The system helps you:

  • Save time on routine operations
  • Reduce stock levels without running out of parts
  • Increase average invoice value through active vehicle intake
  • Standardize processes even if none existed before

The interface is intuitive and onboarding takes minimal time.

Yes, CARBOOK offers deep integrations critical for auto repair workflows:

  • Parts lookup: TecDoc + VIN search
  • Parts suppliers: Inter Cars and other regional distributors
  • Accounting & POS: export to popular accounting formats, fiscal receipt systems
  • Telephony: Binotel, Ringostat

All processes happen within a single system with no manual data transfer required.

CARBOOK offers a powerful responsive mobile version that works through any browser on a phone or tablet. No separate app installation is required.

All modules (manager dashboard, scheduler, active intake, diagnostics) work seamlessly on mobile devices. New features are instantly available across all devices.

CARBOOK has one of the strongest diagnostic systems on the market:

  • VIN diagnostics — automatic vehicle data retrieval (passenger, commercial, and heavy vehicles)
  • Voice-assisted diagnostics — the fastest way to fill in a diagnostic report hands-free. Supports custom diagnostic templates, photos, comments, and cost estimation.
  • Interactive chassis diagnostics — a visual layout for logging faults
  • Active vehicle intake — photo and video documentation of defects during vehicle reception

These tools increase transparency, customer trust, and average invoice value.

Switching to CARBOOK is fast and comfortable:

  • Reference data import — from 1 hour
  • Order history migration — 2–4 hours
  • Staff training — 1–2 hours

Every client gets a dedicated support manager. Parallel operation with your old system is possible. A knowledge base and regular webinars are also available.

CARBOOK is one of the leading auto repair management platforms:

  • Over 750+ workshops already use CARBOOK
  • Over 1.5 million orders processed annually
  • Over 1 million customers served per year

These numbers reflect the proven effectiveness of the system in real-world conditions.

CARBOOK is a specialized CRM and ERP for auto repair shops, used by over 750 workshops. Unlike generic CRM platforms, CARBOOK is built for the repair floor: work orders, VIN-based parts lookup, labor hour calculation, mechanic KPIs, and inventory management — all in one system.

CARBOOK plans range from $20/mo (Start.pro) to $135/mo (Expert.pro for multi-location networks). Discounts of −10% for 6 months and −20% for a full year are available. According to client feedback, the system pays for itself within the first week of use.

CARBOOK supports data import from Excel, Google Sheets, and most workshop management or accounting software. Parallel operation with your previous system is possible, and a full transition typically takes up to 1 week. Every client receives a dedicated support manager throughout the process.

Yes, CARBOOK provides full inventory management: FIFO costing, bin locations, stocktaking, barcodes, and label printing. Counter sales work through the integrated POS and fiscal receipt system — whether in a repair shop or a standalone parts store.